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Privacy Policy

Childworks Therapy Clinic Privacy Policy – Effective October 1, 2021
Updated: February 14, 2025

At Childworks Therapy Clinic, we respect the privacy of customers, agents, and visitors. Our Privacy Policy explains how we collect, use, share, and protect your personal information.

Collecting Information

Childworks Therapy Clinic’s website collects information from you automatically when you use our website, with cookies and similar technology, and when you provide information directly to us through our website. We explain our information collection practices in more detail below.

Information we collect from all visitors

When you visit the  Childworks Therapy Clinic website, our web server automatically recognizes your computer or device. We use cookies along with online technologies, such as tags or beacons, when you use our website or interact with our email or advertisements. This anonymous information may include Internet Protocol (IP) addresses, web browser information, Internet Service Provider (ISP), refer and exit pages, operating system, session identification, date and time stamp, geolocation, and clickstream data. We use this information to:

  • Recognize your browser, computer or device

  • Remember your preferences and actions

  • Collect information about how visitors use our website and respond to email

  • Log website activity

  • Market products to you

Information we collect directly from Childworks Therapy Clinic’s website

We collect personal information when you conduct activities. Personal information is any information that identifies you and describes your relationship with us. Some examples include:

Sharing personal information

Childworks Therapy Clinic does not share your information with any parties.

Do not track

All major Internet browsers allow you to block or delete cookies through the privacy features in your browser. Please note: if you block cookies, you may not be able to use the full functionality of this website. Our system may not recognize "do not track" requests from some Internet browsers.

Security

At  Childworks Therapy Clinic, the security of your personal information is important to us. We implement reasonable security measures to protect against the loss, misuse, unauthorized access to or alteration of your personal information.

 

Children

Childworks Therapy Clinic does not knowingly collect personal information from children. If we learn we have collected the personal information from a child under 13, we will delete this information.

Social media

Our website includes social media features, such as the Facebook button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with social media features are governed by the privacy statement of the company providing them.

Links to third-party websites

Our website includes links to other websites whose privacy practices may differ from those of  Childworks Therapy Clinic. If you submit personal information to any other site, your information is governed by the privacy statement of the site you provide the information to and not  Childworks Therapy Clinic’s privacy statement. We encourage you to carefully read the privacy statement of any website you visit.

Compliance with A2P 10DLC requirements:


Childworks Therapy Clinic, Pllc respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information related to our messaging campaigns
in compliance with A2P 10DLC requirements and applicable regulations.

Information We Collect:


Opt-in Data: When you provide consent via our intake form by ticking the opt-in box, we collect:
         ● Your name
         ● Your phone number and/or email address
         ● The method of opt-in (e.g., web form, SMS keyword)
Message Interactions: Details of your interactions with our messages, such as confirmations, HELP requests,
and STOP requests.
Device and Usage Data: Non-personally identifiable information, such as device type, message delivery
status, and message interaction frequency.

How We Use Your Information


We use your information to:
       ● Deliver messages you have opted in to receive, including appointment reminders, surveys, or other
        informational updates.
       ● Respond to HELP requests and provide support.
       ● Ensure compliance with STOP requests to cease further communications.
        Note: Your information is never shared with third parties for marketing purposes.

Subscriber Consent and Disclosures


By opting in via our intake form, you agree to:
      ● Receive recurring messages related to the service(s) provided.
      ● Acknowledge that "Message and Data Rates May Apply."
      ● Access HELP instructions and STOP options.
      ● Be informed that message frequency may vary depending on the program you subscribe to.
      ● Confirm that you are at least 18 years old (or the age of majority in your jurisdiction) if the content is
        age-restricted.
The opt-in process includes:
      ● A clear description of the type of messages you will receive.
      ● Disclosure that message frequency may vary.
      ● References to our Privacy Policy and Terms & Conditions, which are attached below.
      ● Confirmation of age eligibility, where applicable.

Age Disclosure


For campaigns involving age-gated content, users must confirm they meet the required minimum age before
subscribing. By opting in, you confirm that you:
       ● Are at least 18 years old (or the age of majority in your jurisdiction).
       ● Understand that age-restricted content will only be sent to eligible subscribers.

Message Frequency-
The frequency of messages you receive may vary depending on the service or program you have opted into.
For example:
      ● Appointment Reminders: Typically 1–3 messages per appointment.
      ● Promotional Updates or Informational Messages: Up to 5 messages per month.
Specific frequency details will be disclosed at the time of opt-in. If you have further questions, reply "HELP" or
contact our support team.

Opt-out Instructions


You may opt out of receiving messages at any time by replying "STOP" to any message. Upon opting out:
      ● You will receive a confirmation of your opt-out request.

      ● No further messages will be sent unless you re-opt-in.

HELP Requests


To request assistance, reply "HELP" to any message, or contact us directly through the following channels:
      ● Email: agacke@childworkstherapyclinic.com
      ● Phone: (712) 224-2150

Embedded Links and Phone Numbers


Messages may contain embedded links or phone numbers to direct you to secure resources, such as:
      ● Appointment confirmation pages
      ● Support contact information
All embedded links comply with security standards to protect your data.

Data Protection and Retention


We implement robust security measures to protect your data from unauthorized access or disclosure.
Information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by
law.

Compliance with A2P 10DLC Guidelines


Childworks Therapy Clinic, Pllc adheres to the following A2P 10DLC requirements:
      ● Subscriber Opt-in: Opt-in details are clearly disclosed during the intake process, including brand
      name, message frequency, and opt-out/HELP information.
      ● Subscriber Opt-out: STOP instructions and confirmation messages are provided upon opting out.
      ● HELP Information: Patients can request help by texting HELP or contacting the office by phone.
      ● Privacy Assurance: Opt-in data is never shared with third parties for marketing purposes.
      ● Sample Messages: All messages identify the brand and include opt-out instructions.

TERMS AND CONDITIONS


You agree to receive informational messages (such as appointment reminders, account notifications, and other
updates) from Childworks Therapy Clinic, Pllc. Message frequency varies depending on your interactions and
service subscription. Standard message and data rates may apply.
For help, reply HELP to any message or email us at agacke@childworkstherapyclinic.com. You can opt out of
receiving messages at any time by replying STOP.

Changes to our Privacy Policy

We may update this Online Privacy Policy from time to time as we add new features or change the way we manage information. If we make material changes to our Privacy Policy, we will post the changes here and notify you by posting a notice on this site prior to the change becoming effective. We encourage you to review this page periodically to see if there have been any changes to our privacy practices that may affect you.

Contact information

The  Childworks Therapy Clinic Online Privacy Policy applies to  Childworks Therapy Clinic.

If you have questions about the  Childworks Therapy Clinic Online Privacy Policy, please contact us.

Childworks Therapy Clinic
4300 S Lakeport St. Ste 102
Sioux City, Iowa 51106

agacke@childworkstherapyclinic.com

712-224-2150

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